The problem
On certain motor homes built on workhorse chassis, fail to comply with the requirements of federal motor vehicle safety standard (fmvss) no. 101, "Controls and display" and standard no. 105 "Hydraulic and electric brake systems." Models with actia instrument cluster, the incorrect software programmed into the cluster such that certain warnings are not displayed.
The risk
Incorrect software may not have the ability to illuminate warning lamps indicating brake system failures. The standards require driver warning when brake failure codes are set.
The fix
Workhorse is conducting the owner notification and remedy for this campaign. Owners may contact workhorse at 1-877-294-6773 or coachmen at 574-825-5821.
Contacts
Workhorse recall no. 50402-C. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Coachmen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 05V091000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.