The problem
On certain buses, an incorrect window retention clip was installed allowing the emergency exit window to open with little outward force.
The risk
A passenger could fall out of the bus increasing the risk of injury.
The fix
Dealers will replace the window retention clips. The recall began on march 4, 2005. All owners have been contacted. Owners may contact orion at 1-905-403-7832.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Orion dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 05V094000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.