The problem
On certain heavy duty class 8 vehicles fitted with neway ad series suspensions, the suspension has transverse beam castings that may fracture under normal loads. If a casting breaks when the vehicle is traveling on a roadway there is the potential for pieces of the casting to become projectiles and the suspension's transverse beam may drop down low enough to contact the road surface.
The risk
This will cause sparks that could potentially ignite and cause a fire.
The fix
Dealers will inspect and replace the defective transverse beam assemblies free of charge. The recall began on april 1, 2005. Owners may contact autocar at 765-489-5499.
Contacts
Autocar recall no. A-0505. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Autocar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 05V164000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.