The problem
On certain diesel buses built on ford e-series chassis and equipped with carrier vacuum pump brackets, the brackets could break.
The risk
When the bracket breaks, the vacuum pump that provides the power to the power brakes becomes inoperative, increasing the risk of a crash. Also, the power steering could be affected if the belt gets caught in the other belts.
The fix
Carrier is conducting the owner notification and remedy for this campaign. Owners may contact carrier service department at 1-800-450-2211.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Champion dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 05V174000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.