Mack Steering Recall 05V178000 (2,773 Vehicles)

The problem

On certain heavy duty class 8 vehicles built with sheppard model m100 steering gear, the steering gear mounting pads, which attach the steering gear to the frame rail, may fail.

The risk

The steering gear could loosen leading to a sudden loss of steering, which could result in a crash.

The fix

Dealers will replace the steering gears. The recall began on may 6, 2005. Owners may contact mack at 1-610-709-2131.

Contacts

Mack recall no. Sco298. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.

What to do

Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 05V178000.
Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicle	Recalls	Grade
2005 Mack CT	2	C
2006 Mack CT	3	C
2005 Mack CXN	11	C
2006 Mack CXN	13	C

Vehicle

Complaints

Recalls

Grade

Questions

Is the 05V178000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. MACK TRUCKS, INC's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 05V178000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 05V178000 announced?

MACK TRUCKS, INC reported it to NHTSA on April 28, 2005. Owners are usually notified by mail within about two months.

Steering Mack recall