The problem
Certain thomas built my 2004 and 2005 saf-t-liner c2 school buses manufactured between august 13, 2004, and march 1, 2005. Due to software communication conflicts, the traffic control devices such as the flashing warning lights or the stop signal arm may not work or may not work correctly. These buses fail to conform to the federal motor vehicle safety standard requirements of 108, lamps, reflective devices, and associated equipment, and standard 131, school bus pedestrian safety devices.
The risk
If the traffic control devices do not work, a vehicle crash or personal could occur.
The fix
Thomas built will notify its customers and repair the buses free of charge. The recall began on march 23, 2005. All the owners have been notified and the buses have been repaired.
Contacts
Customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-327-4236.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thomas dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 05V191000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.