The problem
On certain motorcycles equipped with shock absorbers manufactured by progressive suspension, inc. The shock absorbers have a spring plate assembly that was installed upside down resulting in the shock absorber failing to hold the weight of the motorcycle and in some instances could suddenly decompress while the motorcycle is in operation.
The risk
Shock absorber failure will cause the motorcycle to lean greatly to the side of the defective shock absorber increasing the risk of a crash, serious injuries or death.
The fix
Dealers will inspect all shock absorbers and replace all defective shock absorbers free of charge. The recall began on may 18, 2005. Owners may contact american ironhorse at 1-888-618-4766.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized American Ironhorse dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 05V199000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.