The problem
Certain motor coaches fail to comply with the requirements of federal motor vehicle safety standard no. 217, "Bus emergency exits and window retention and release." A mismatching of the emergency window latching components. The emergency window latching system may have been manufactured with a catch that is inappropriate for the latching system.
The risk
The mismatch could make the window open prematurely or inadvertently in the event of a crash.
The fix
Dealers will inspect and replace the mismatched emergency window latching components free of charge. The recall began on june 7, 2005. Owners may contact van hool at 877-427-7278.
Contacts
Van hool recall no. Wg 902.036. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Van Hool dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 05V210000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.