The problem
On certain commercial buses equipped with vapor door assemblies, the two piece curved connecting rods when used as an element of the door actuation linkage in conjunction with a vapor medium pneumatic differential engine, may be subject to fatigue failure resulting in bending or breaking of the connecting rod.
The risk
A broken connecting rod can allow the door panel to move freely in an uncontrolled manner, leaving passengers inside the vehicle unprotected by the door panel and enabling a protruding door panel to strike persons or objects outside the vehicle.
The fix
Orion is working with vapor bus international to notify owners and have the repair performed on their vehicles. The remedy consists of replacing the two piece connecting rod with a one piece connecting rod. Owners may contact orion bus at 905-403-7832 or vapor at 847-777-6400.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Orion dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 05V282000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.