The problem
On certain motor coaches equipped with i-shafts supplied by zf heavy duty steering, there is a potential for a failure of the fork/shaft connection.
The risk
If this occurs, the vehicle could suffer a loss of steering ability, which could result in a crash.
The fix
Mci, with the assistance of zf, intends to establish a program for remedying the defective i-shafts. Owners may contact mci at 1-204-284-5360.
Contacts
Customers may also contact the national highway traffic safety administration's auto safety hotline at 1-888-327-4236; (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mci dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 05V322000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.