The problem
On certain motor homes built on spartan chassis and equipped with i-shafts supplied by zf heavy duty steering, there is a potential for a failure of the fork/shaft connection. At the non-welded side of the i-shaft there is a universal joint. It is possible that the fork shaft connection could be lost.
The risk
Drivers will lose steerability of the vehicle and a crash could occur without prior warning.
The fix
Newmar, with the assistance of spartan, intends to establish a program for remedying the defective i-shafts free of charge. Owners may contact spartan at 517-543-6400 or newmar at 1-574-773-7791.
Contacts
Newmar recall no. Spec 05022. Customers may also contact the national highway traffic safety administration's auto safety hotline at 1-888-327-4236; (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Newmar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 05V324000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.