The problem
On certain motor homes equipped with i-shafts supplied by zf heavy duty steering, there is a potential for a failure of the fork/shaft connection.
The risk
If this occurs, the vehicle could suffer a loss of steering ability, which could result in a crash.
The fix
Newell will install a security clamp over the shaft which will safety secure the i-shaft to the universal fork. The recall began on september 20, 2005. Owners may contact newell at 1-888-363-9355.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236; (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Newell dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 05V339000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.