The problem
On certain heavy duty class 8 trucks, the bolts that attach the steering gear to the frame may not be tightened properly.
The risk
This may affect the performance of the steering which may result in a vehicle crash.
The fix
Dealers will check the torque on the bolts that attach the steering gear to the frame and tighten the bolts properly. The recall began august 18, 2005. Owners may contact mack at 1-800-528-6586.
Contacts
Mack trucks recall no. Sc0302. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236; (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 05V348000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.