The problem
On certain sport utility vehicles equipped with 3.7L engines and nag1 automatic transmissions, the air conditioner evaporator condensate water may enter the transmission at the fill tube grommet seal. This can result in shudder during torque converter clutch engagement.
The risk
It can lead to increased transmission operating temperatures, boiling of the water, and a subsequent purging of transmission fluid into the engine compartment potentially resulting in an underhood fire.
The fix
Dealers will inspect the transmission for leakage at the fill tube grommet seal. If no leak is detected, a new fill tube grommet seal and water deflector shield will be installed, and proper alignment of the fill tube verified. If the presence of a leak is detected, the vehicle will be evaluated for shudder during torque converter engagement. If no shudder is detected, the transmission will be triple flushed, and new fill tube grommet seal and water deflector will be installed and proper alignment of the fill tube verified. If shudder is detected, the torque converter will be replaced, a new fill tube grommet seal and water deflector will be installed, and proper alignment of the fill tube verified. The recall began on october 31, 2005. Owners may contact daimlerchrysler at 1-800-853-1403.
Contacts
Daimlerchrysler recall no. E13. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jeep dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 05V396000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.