The problem
On certain transit buses manufactured with detroit diesel series 50 engines, the electronic control module (ecm) will need to be reprogrammed to activate the exhaust temperature sensor.
The risk
In the event of a turbocharger failure there is a possibility of an exhaust or engine compartment fire.
The fix
New flyer is working with detroit diesel to reprogram the engines. Owners may contact detroit diesel at 1-313-592-5791 or new flyer at 204-934-4876.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized New Flyer dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 05V421000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.