The problem
On certain van and refrigerated semi-trailers equipped with tuthill suspensions, model 20/22ar and rs3162, the beam/axle pivot connection joint is mis-aligned causing excessive play with the trailer allowing the trailer to wander.
The risk
Should the trailer wander a vehicle crash could occur without notice.
The fix
Great dane is working with tuthill to notify the owners of the affected vehicles and provide free remedy. Owners may contact tuthill at 800-753-0025 or great dane at 912-644-2100.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Great Dane dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 05V493000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.