The problem
On certain passenger vehicles, the straps that secure the fuel tank to the vehicle body may break, causing the fuel tank and fuel tank heat shield to drop on the driveshaft (all wheel drive vehicles) or exhaust system (front wheel drive vehicles).
The risk
If this happens, drivers may notice a noise or a fuel leak. A fuel leak in the presence of an ignition source could result in a fire.
The fix
Dealers will replace both fuel tank straps. The recall began on december 1, 2005. Owners may contact ford at 1-800-392-3673.
Contacts
Ford recall no. 05S37. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 05V515000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.