The problem
On certain multiplex motor coaches, the wiper motor thermal protection is stopping the motor when the wipers are functioning for a long time in second speed.
The risk
Depending on the occurrence and weather situation, driver visibility could be reduced, which could result in a crash.
The fix
Dealers will install a new wiper harness and a new multiplex program will be downloaded in all coaches. The recall began on november 23, 2005. Owners may contact prevost at 1-418-831-2046.
Contacts
Prevost recall no. Sr05-14. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Prevost dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 05V516000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.