The problem
On certain trucks equipped with visteon windshield wipers, the motor may have been produced without grease applied to the output shaft gear.
The risk
After a period of continuous use on the high speed setting, lack of grease on the output shaft gear may cause the gear teeth to distort or fracture during operation resulting in the loss of wiper function. Inoperative wipers under inclement weather conditions could cause a crash due to impaired visibility.
The fix
Dealers will inspect the wiper motor for the presence of grease and grease the wiper motor gears if necessary. The recall began on february 13, 2006. Owners may contact freightliner at 1-800-547-0712.
Contacts
Freightliner recall no. Fl-466. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (Tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Sterling dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 05V550000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.