The problem
On certain motor homes equipped with kwikee brand electric steps, the steps may have been manufactured with defective step control units.
The risk
The defective control units could develop an electrical short allowing for the potential of the plastic case to ignite, possibly resulting in personal injury and/or vehicle and property damage.
The fix
Dealers will inspect the kwikee step and replace the step control unit, if necessary, free of charge. The recall began on december 23, 2005. Owners may contact winnebago at 1-800-537-1885.
Contacts
Winnebago recall no. 100. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Itasca, Winnebago dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 05V573000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.