The problem
Certain 2006 thomas built hdx school buses manufactured between july and november 2005. The front spring eyes may crack from embrittlement due to an improper heat treat process.
The risk
Vehicle steering control may be reduced if abnormal front suspension noises are ignored, possibly resulting in a crash and personal injury.
The fix
Thomas built will notify its owners and repair the steering suspensions free of charge. The recall began on april 10, 2006.
Contacts
Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thomas Built Buses dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 06V014000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.