The problem
On certain vehicles, the instrument cluster is experiencing electrical malfunctions. The instrument cluster contains gauges and indicators that must be illuminated whenever the vehicle is in operation.
The risk
Due to inadequate illumination, the driver will be unable to read the gauges and indicators, such as the speedometer, which could increase the risk of a crash.
The fix
Dealers will replace the instrument cluster modules. The recall will be conducted in phases. Phase I was mailed out to approximately 7,500 owners on september 29, 2006. Phase ii and phase iii is scheduled for december 2006. Owners may contact mercedes-benz at 1-800-367-6372.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mercedes Benz dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 06V028000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.