The problem
On certain motor homes, the windshield wiper motor may have been produced without grease being applied to the output shaft gear.
The risk
After a period of continuous use on the high speed setting, lack of grease on the output shaft gear may cause the gear to distort or fracture during operation resulting in a loss of wiper function. Inoperative wipers under inclement weather conditions could cause a crash due to impaired visibility.
The fix
Ford is conducting the owner notification and remedy for this campaign. Dealers will inspect the wiper motor for the presence of grease and grease the wiper motor gears if necessary. All vehicles have been remedied.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jayco dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 06V091000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.