The problem
On certain fire trucks equipped with certain nmb-minebea kingpin ballpin suspension assemblies, the kingpin ballpin assembly can fracture possibly allowing the associated wheel to disengage from part of the suspension.
The risk
Wheel separation while the vehicle is in use could lead to a vehicle crash.
The fix
Ferrara has replaced the king pins on all twelve fire trucks. No further action is necessary.
Contacts
Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ferrara dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 06V143000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.