The problem
Certain my 2004-2007 thomas built minotour school and commercial buses manufactured between july 1, 2005, and february 16, 2006. The floor structure for the wheelchair lift fail to comply with the strength requirements of federal motor vehicle safety standard no. 403, Platform lift systems for motor vehicles.
The risk
The wheelchair lift may become unstable during operation and cause injury to passengers or bystanders.
The fix
Thomas built will notify owners and repair the lifts by adding reinforcement free of charge. The recall began on june 30, 2006. Customers may contact thomas bus customer support office at 336-889-4871.
Contacts
Freightliner recall no. Fl-474. Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thomas Built Buses dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 06V151000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.