The problem
On certain emergency vehicles equipped with cummins isl cm850 diesel engines, the connecting rods which transfer energy from the piston to the crankshaft are defective and can result in seizure of the piston pin. A piston pin seizure can result in a mission-disabling engine failure.
The risk
This condition could ultimately result in a loss of vehicle power (engine stall) increasing the risk of a crash.
The fix
Dealers are working with cummins to replace the connecting rods free of charge. Owners may contact e-one at 352-237-1122 or cummins at 1-800-diesels.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized E-One dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 06V171000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.