The problem
On certain motor coaches, the transverse control arm of the front axle might break as a result of extreme pressure (e.G., During a sudden application of the brakes at the final stage of the stop).
The risk
This condition could result in a loss of steering control, which could result in a crash.
The fix
Setra technical representatives will contact the customer to set up an appointment to test the transverse control arm and, if necessary, will replace the transverse control arm free of charge. The recall began on june 26, 2006. Owners may contact setra at 1-800-882-8054.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Setra dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 06V207000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.