The problem
On certain passenger vehicles and motorcycles, the owner's manuals contain incorrect contact information for the national highway traffic safety administration's (nhtsa) vehicle safety hotline.
The risk
The language in the owner's manuals is not in accordance with the current mandatory requirements.
The fix
Honda will send a postcard to dealers and owners with the correct nhtsa vehicle safety hotline information and with instructions to insert the card into the "reporting safety defects" section of the owner's manual. The recall began on august 2, 2006. Owners may contact honda at 1-800-999-1009, acura at 1-800-382-2238 or honda motorcycles at 1-866-784-1870.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Acura, Honda dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 06V270000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.