The problem
Certain chassis may have been equipped with incorrect steering intermediate shafts. The spline can strip while the steering wheel is being turned.
The risk
This steering condition could result in a loss of steering control, increasing the risk of a crash.
The fix
Workhorse is conducting this recall (please see 06v148). They will inspect and, if necessary, replace the steering intermediate shafts free of charge. Owners may contact workhorse at 1-877-294-6773 or newmar at 574-773-7791.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Newmar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 06V280000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.