The problem
Certain buses fail to comply with the requirements of federal motor vehicle safety standard no. 120, 'Tire selection and rims for motor vehicles other than passenger cars.' An incorrectly labeled weight sticker was attached.
The risk
This information could potentially result in consumers loading their vehicles beyond the gross vehicle weight rating (gvwr).
The fix
The capacity will be reduced on both vehicles and a new weight rating label will be installed. Both vehicles have been taken out of service and parked until repairs have been made.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Glaval dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 06V322000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.