The problem
On certain mobile rubber-tired cranes equipped with the zf servocom dual circuit steering box, temporary failure of the steering assistance during emergency operation can occur.
The risk
Steering while driving is not possible increasing the risk of a crash.
The fix
All owners were notified on september 29, 2006, and the steering gear boxes will be replaced on all affected vehicles.
Contacts
Liebherr recall no. 5851. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Liebherr dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 06V412000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.