The problem
Certain passenger vehicles fail to conform to the requirements of federal motor vehicle safety standard no. 212, 'Windshield mounting.' The windshield may not be properly secured to the vehicle body.
The risk
If the windshield is not properly retained to the vehicle, wind noise, squeak/rattles and/or water leaks may occur. Also, loss of windshield retention may reduce occupant protection in the event of a crash.
The fix
Dealers will replace the windshield free of charge. The recall began on november 22, 2006. Owners may contact ford at 1-800-392-3673.
Contacts
Ford recall no. 06C15. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 06V440000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.