The problem
On certain '6' generation passenger vehicles, the wiper motor may fail during heavy rain due to excessive moisture entering the wiper motor. If this happens, the wipers can become inoperative.
The risk
This could lead to reduced visibility increasing the risk of a crash without warning.
The fix
Dealers will install a special cover and sealing kit. The recall began on january 12, 2007. Owners may contact volkswagen at 1-800-893-5298.
Contacts
Volkswagen recall no. P6. Customers may also contact the national highway traffic safety administration?S vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volkswagen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 06V470000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.