The problem
On certain vehicles equipped with automatic temperature control (atc) only, the software programmed into the heating ventilation and air conditioning (hvac) module may cause the windshield defrosting and defogging functions to become inoperative.
The risk
This can decrease the driver's visibility under certain driving conditions and result in a crash without warning.
The fix
Dealers will reprogram the hvac module. The recall began on january 2, 2007. Owners may contact daimlerchrysler at 1-800-853-1403.
Contacts
Daimlerchrysler recall no. F51. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chrysler dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 06V494000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.