The problem
Certain dura side body egress windows, side body lavatory egress windows, and non-egress side body windows manufactured between november 1, 2005, and july 19, 2006, installed as original equipment on certain my 2006 and 2007 motor coach industries (mci) d coaches. The windows were produced with inconsistent priming on the primary and secondary bond lines which fails to conform to the requirements of federal motor vehicle safety standard no. 217, Bus emergency exits and window retention and release.
The risk
The purpose of this standard is to minimize the likelihood of occupants being thrown from the bus and to provide a means of readily accessible emergency egress.
The fix
Mci will notify owners instructing them to inspect the windows for signs of water leak, wind noise, or visable partial de-bonding. Windows showing these signs will be replaced free of charge by dura. The recall is expected to begin during july 2007. Owners can contact dura at 248-844-1615.
Contacts
Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mci dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 07E042000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.