The problem
On certain motor homes, the distance from the rear cap to the hitch receiver encourages the use of longer ball mounts and/or extensions. The longer the ball mount and/or extensions used, the greater the forces that are applied to the fasteners that attach the hitch to the main chassis rails. These increased forces exceed the allowable forces permitted in the fasteners. When this happens, the fasteners may stretch, loosen, or break causing an unsafe towing condition or separation of the hitch from the motor home.
The risk
This could result in separation of the towed vehicle from the motor home which could result in a crash, injury or death.
The fix
Dealers will replace all mounting hardware with hardware of a higher grade. The recall began on january 22, 2007. Owners may contact jayco at 1-800-283-8267.
Contacts
Jayco recall no. 9901072. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jayco dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 07V005000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.