The problem
On certain motor coaches, the electrical wire preparation for the control of solar roof hatches was not carried out properly. This wiring may contain open energized wire ends located in the harness.
The risk
If the open wire ends come into contact with parts of the frame, it may be possible for a short circuit to occur and then a subsequent fire.
The fix
Dealers will send out technicians to disconnect the power to the wires and reroute the wires properly free of charge. The recall began on may 18, 2007. Owners may contact setra at 1-800-882-8054.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (Tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Setra dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 07V193000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.