The problem
Certain 2005 through 2008 thomas built saf-t-liner c2 school buses manufactured from december 1, 2003 to may 18, 2007. The external warning lights may stop functioning unexpectedly if the front entrance door closes without the driver's input.
The risk
Failure of the external warning lights to remain on during the loading or unloading process could possibly result in a student being struck by a passing motorist while boarding or exiting the bus.
The fix
Freightliner will notify owners and repair the buses free of charge. The recall began on january 21, 2008. Owners may contact thomas built at 336-889-4871 or contact freightliner at 800-547-0712.
Contacts
Freightliner recall no. Fl-496. Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thomas Built Buses dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 07V212000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.