The problem
On certain fifth wheel trailers equipped with hickory springs "big easy triple steps," an improper engagement of the bottom step pivot arm with the formed stop edge of the middle step support bracket can result in the bottom step rotating to an unsafe downward angle.
The risk
A person could be injured should the step give way while being used to enter or exit the trailer.
The fix
Dealers will inspect the trailers for the manufacturing date sticker to verify the date of production of the step and, if necessary, will weld stock to each side of the lower (triple) step stop edges. The manufacturer has not yet provided an owner notification schedule. Owners may contact cedar creek, puma, or sabre at 1-574-389-4600.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Cedar Creek, Puma, Sabre dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 07V249000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.