The problem
On certain trailers, the lock of the side ramp door may not be properly latched by the consumer, could fail to lock properly, or the attaching hardware could come loose.
The risk
Any of these possibilities could result in the door opening upwards while in transit. The opening of this ramp door could impact nearby persons or objects resulting in personal injury or vehicle and properly damage.
The fix
Dealers will modify the set screw and install a secondary latch mechanism free of charge. The recall began on july 23, 2007. Owners should contact thor california at 888-697-8467.
Contacts
Thor recall no. 137006. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thor California dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 07V282000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.