The problem
Certain vehicles fail to conform to the requirements of federal motor vehicle safety standard no. 138, "Tire pressure monitoring systems." The owner's manual is missing the tire pressure monitoring system (tpms) written instructions.
The risk
This standard specifies performance requirements for tire pressure monitoring systems (tpms) to warn drivers of significant under-inflation of tires and the resulting safety problems.
The fix
Owners will be sent an owner's manual insert containing the required tpms information. The recall began on july 6, 2007. Owners may contact vw at 1-800-893-5298.
Contacts
Vw recall no. N9. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volkswagen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 07V285000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.