The problem
On certain motor homes and fire trucks, the steering gear assembly contains a spacer with incorrect dimensions. A spacer of insufficient height allows for excessive play in the return function of the recirculation balls and, as a consequence, there is a failure in the circulatory function of these balls.
The risk
If the failure mode is allowed to continue, the final result will be interruption in the connection between the steering wheel and the wheels of the vehicle. The vehicle can no longer be steered and could result in a vehicle crash.
The fix
Dealers will replace the steering gear assembly free of charge. The recall began on august 23, 2007. Owners may contact spartan at 517-543-6400.
Contacts
Spartan recall no. 07015/Rsb07-260-001. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Spartan dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 07V300000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.