The problem
On certain trucks built with a trw global adjustable upper steering column, two upper tilt plate bolts may loosen with use and fall out. These fasteners hold the upper column assembly in place. The steering column pivot may fracture if the bolts are missing when an excessive force is applied to the steering wheel.
The risk
Loss of steering wheel position may cause the steering to respond differently than expected. If this condition is ignored, a crash may occur.
The fix
The tilt plate bolts will be inspected and replaced if necessary. The recall began on november 23, 2007. Owners may contact freightliner at 1-800-547-0712.
Contacts
Freightliner recall no. Fl-505. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Freightliner dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 07V357000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.