The problem
On a certain transit buses equipped with a caterpillar c7 or c9 engine, a fuel pump failure will dilute the engine oil with fuel and may cause the turbocharger to fail and cause loss of throttle control with warning.
The risk
The warning may be experienced by erratic performance and excessive smoke both of which may result in a situation where a vehicle crash could occur.
The fix
THE ONE VEHICLE INVOLVED HAS BEEN CORRECTED.
Contacts
Nabi recall no. 2007-04. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Blue Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 07V393000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.