The problem
On certain school bus and motor home chassis, improper pinch bolt installation may result in decoupling of the steering shaft and a loss of steering.
The risk
LOSS OF STEERING MAY RESULT IN A VEHICLE CRASH.
The fix
Dealers will inspect and ensure that the steering shaft pinch bolts are properly installed. Improperly installed pinch bolts will be torqued to the correct specification. The recall began on october 16, 2007. Owners may contact freightliner at 1-800-547-0712.
Contacts
Freightliner recall no. Fl-511. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Freightliner dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 07V394000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.