The problem
On certain motor homes equipped with suburban glass top, sealed burner range or slide in cook top, a threaded connector on the tube between the burner valve and the burner may not have been fully tightened during the manufacturing process.
The risk
If the threaded connector is not properly tightened, it is possible for the gas to leak from the connection when the burner is turned on. Lp gas is heavier than air and any leaked gas could accumulate in an enclosed or low area in the motor home. A sufficient quantity of accumulated gas, if ignited, could cause a fire or explosion.
The fix
Travel supreme is working with suburban to have the burner tubes replaced (please see 07e-050) . The manufacturer has not yet provided an owner notification schedule for this campaign. Owners may contact suburban at 423-775-2131 or travel supreme at 574-862-1960.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Travel Supreme dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 07V408000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.