The problem
On certain motor homes equipped with with a 3.2 Qd cummins onan generator, the generator's internal controller may fail; however, the electrical circuits would remain energized. Included in these circuits is the electronic preheated element which aids cold starts at ambient temperatures below 0 degrees celsius. In normal operation, this circuit is energized no longer than 120 seconds at 30 celsius. If the circuit remains energized beyond the designed period, the preheated element can over heat.
The risk
If the element over heats, a fire in the air intake system could occur.
The fix
Winnebago is working with cummins to replace the generators free of charge (please see 07e076). Owners may contact cummins at 812-377-3713 or winnebago at 641-585-3535.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Itasca, Winnebago dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 07V445000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.