The problem
Certain buses fail to comply with the requirements of federal motor vehicle safety standard no. 108, "Lamps, reflective devices, and associated equipment." The buses were built without the required reflex reflectors on the rear and rear side and, on certain models, the side intermediate reflectors are missing.
The risk
Missing reflectors could lead to reduced visibility of the bus increasing the risk of a crash.
The fix
Goshen will mail the required reflectors along with installation instructions to owners. If the customer is uncomfortable in performing this procedure, they may take the bus to any goshen coach dealer to have the reflectors installed free of charge. The recall began on november 5, 2007. Owners may contact goshen coach at 1-877-734-4943.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Goshen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 07V462000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.