The problem
On certain folding camping trailers (fct) equipped with a power winch unit, model p55000, built by carefree of colorado, an incorrect material was used in the manufacture of the cable shafts on some of these power winch units. Under certain circumstances while the folding camping trailer top is being lifted, if the winch is placed into a stall condition, the cable shaft may break prior to the fuse or circuit breaker tripping.
The risk
Should the cable shaft break, the fct top could then free-fall into the lower position, possibly resulting in injuries.
The fix
Dealers will install new cable shafts free of charge. The recall began on october 10, 2007. Owners may contact starcraft at 260-593-2550.
Contacts
Starcraft recall no. 4582. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Starcraft dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 07V485000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.