The problem
On certain motorcycles, insufficient tightening of the muffler mounting bolts could allow the bolts to loosen.
The risk
If the bolts loosen completely, it is possible for the muffler to separate from the motorcycle and create the potential for a crash.
The fix
Dealers will tighten two muffler mounting bolts to the proper torque free of charge. The recall began on october 22, 2007. Owners may contact kawasaki at 1-866-802-9381.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kawasaki dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 07V486000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.